Our Vision, Mission and Values
It’s our vision to see charity working at the heart of society and for the public benefit. And as an independent regulator for all charitable activity in England and Wales, our mission sees us ensuring legal compliance, enhancing accountability, encouraging effectiveness and promoting public interest – all of which builds trust and confidence in the sector.
To do all this, we have six well-established values – these drive everything we do.
EFFECTIVE |
We deliver on our promises and get the basics right. We are focused on the outcome rather than the process. Our work is targeted, appropriate and efficient and provides value for money. We do things well and are accountable to our stakeholders. |
EXPERT |
We have a unique perspective and reservoir of knowledge on the charity sector and charity law. Our expertise adds to the work of individual charities, the work of the charity sector and the public confidence in the charity. |
FAIR |
We treat all stakeholders consistently and without bias. Any actions we take are proportionate, fair and reasonable. We behave in an open, honest and transparent way. We take account of, and value diversity. |
INDEPENDENT |
We operate as an independent regulator of the charitable sector, making our decisions based on the facts of each individual case and acting in the best interests of the charity, the sector and the public who support it. |
INNOVATIVE |
We are always willing to adapt and change and try new ways of doing things. We are imaginative and flexible in the way we respond to the issues we face. We seek feedback to help us innovate. We encourage diversity within the Commission and the charity sector. |
RESPONSIVE |
We listen to the needs of trustees and their charities, and the general public. We respond swiftly and in a way which is supportive and enabling. We work in partnership with other organisations and stakeholders, and build effective relationships. |